Terms and Conditions

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1  Acceptance The Use Of neogno Terms and Conditions

Your access to and use of neogno is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


neogno will never ask for your credit card details and we advice our customers to not enter their credit cards details on neogno website or by submitting such details in any other form.


The contents of neogno website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
All material contained on neogno is provided without any or warranty of any kind. You use the material on neogno at your own discretion


neogno reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that neogno shall not be liable to you for any such change or removal and.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5  Links to Third Party Websites

neogno Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to neogno or otherwise used by neogno as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.


7.1  Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
7.2  Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a)  you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b)  you do not misrepresent your relationship with this website; and
(c) ; the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
7.3  By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


8.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2  To the extent permitted by law, neogno will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3  neogno makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of neogno for death or personal injury as a result of the negligence of neogno or that of its employees or agents.


You agree to indemnify and hold neogno and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against neogno arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.


These Terms and Conditions shall be governed by and construed in accordance with the law of Germany and you hereby submit to the exclusive jurisdiction of the Germany courts.


13.1 The products will only be dispatched after the customer has paid neogno the full amount for the ordered products, using the approved payment methods stated in §5(4).
13.2 The shipping charges quoted below shall be borne by the customer and automatically added onto the customer invoice.

Zone Germany EU Rest of World
Shipping Rate 4.10 – 7.50 EUR Please check the shipment Page Please check the shipment Page
EstimatedDelivery Time 1-3 Working Days 2-5 Working Days 4-14 Working Days


14.1 The customer has 14 days from receiving their package to cancel the order. Cancelation must be provided in writing via email (order@neogno.com), quoting the order number provided.
14.2 In line with Distance Selling Regulations, neogno will provide the customer with a full refund or exchange, including original shipping cost, if the goods in the canceled order are returned in their original conditions within 14 days of purchase. The shipping costs of returning the goods shall be borne by the customer. neogno recommends that goods are returned via recorded delivery, as we will not be held liable for goods that are lost or damaged in transit.
14.3 Returns must be addressed to:


Our Office Address:


Sokelantstr. 8
30165 Hannover


USt. ID-Nr. DE 183 513 256

For any further information please email  neogno Team.

These Terms and conditions are generated by MadSubmitter.com


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